Terms of service

Overview

Welcome to BetterNook. The terms “we,” “us,” and “our” refer to BetterNook. BetterNook operates this store and website, including its related content, features, products, and services. Shopify provides the ecommerce platform that enables us to offer these services.

These Terms Of Service, together with the policies referenced below, describe your rights and responsibilities when you visit the site or purchase from us. By accessing or using the site, you agree to these Terms Of Service and our Privacy Policy: https://betternook.store/policies/privacy-policy. If you do not agree, do not use the site.

1. Eligibility And Information

You must be at least the age of majority in your state or jurisdiction to place an order. When you provide account, billing, payment, or shipping information, you represent that the information is accurate, current, and complete and that you are authorized to provide it.

You are responsible for protecting any account credentials associated with the store and for activity conducted through your account.

2. Products And Fit

We work to present product descriptions, measurements, images, availability, and pricing accurately. Colors and appearance can vary because of lighting, photography, displays, and device settings.

Before ordering, review the listed measurements and check the intended installation area, including door thickness, top clearance, usable interior clearance, shelves, handles, trim, and stored items. These factors can affect whether the product fits or whether a door closes properly.

We may update product information, limit quantities, or discontinue a product at any time. We do not guarantee that every product will remain available.

3. Orders

Submitting an order is an offer to purchase and does not guarantee acceptance. An order is accepted after payment is successfully processed and we confirm the order. Please review your order carefully before submitting it because cancellation or address-change requests might not be possible after fulfillment begins.

We may refuse, limit, or cancel an order for legitimate reasons, including suspected fraud, payment failure, inventory errors, shipping restrictions, pricing errors, or inaccurate order information. If we cancel an order after payment has been collected, we will refund the amount charged for the canceled portion.

Purchases are intended for personal or household use and not for unauthorized commercial resale or export.

4. Prices And Payment

Prices, discounts, and promotions may change without notice. The price charged will be the price displayed when the order is placed and shown in the order confirmation. Prices are shown in U.S. dollars. Applicable taxes are calculated at checkout. Standard U.S. shipping is currently free unless a different charge is clearly displayed before purchase.

You agree to provide accurate and authorized payment information. Promotional offers may have separate terms. If promotional terms conflict with these Terms Of Service, the promotional terms govern that offer.

5. Shipping, Delivery, And Returns

Shipping estimates are not guaranteed and may be affected by carriers, weather, holidays, address problems, or other circumstances outside our reasonable control. Shipping destinations, estimates, delays, address changes, and delivery issues are governed by our Shipping Policy: https://betternook.store/policies/shipping-policy.

Returns, cancellations, exchanges, damaged-item claims, and refunds are governed by our Refund Policy: https://betternook.store/policies/refund-policy. Nothing in these terms transfers delivery risk or removes rights that cannot legally be limited.

6. Acceptable Use

You may use the site only for lawful purposes. You may not use the site to commit fraud; violate laws or the rights of others; transmit malicious code; collect personal information without authorization; send spam; impersonate another person; interfere with the site’s operation or security; bypass access restrictions; or copy, scrape, reproduce, resell, or exploit the site or its content without authorization.

We may restrict or terminate access when we reasonably believe these terms have been violated.

7. Intellectual Property

The site’s design, branding, text, graphics, images, video, audio, and other content are owned by or licensed to BetterNook, Shopify, or their respective rights holders and are protected by applicable intellectual-property laws.

You may use the site for personal, noncommercial shopping purposes. You may not reproduce, distribute, modify, publish, display, or commercially exploit protected site content without permission from the applicable rights holder.

8. Third-Party Tools And Links

The site may provide access to tools, payment services, links, or content operated by third parties. We do not control those third parties, and their services may be governed by separate terms and privacy practices. Review those terms before using a third-party service or completing a transaction with it.

To the extent permitted by law, BetterNook is not responsible for third-party websites or services that are outside our control.

9. Relationship With Shopify

BetterNook is powered by Shopify, which provides the ecommerce platform used to operate the store. Purchases made from this store are transactions directly between you and BetterNook. Shopify is not the seller of BetterNook products and is not responsible for BetterNook’s fulfillment, customer service, returns, or products.

10. Privacy

Personal information collected through the store is handled according to our Privacy Policy: https://betternook.store/policies/privacy-policy. Because Shopify hosts the store, Shopify and authorized service providers may process information to provide store, payment, fulfillment, security, analytics, and related services. Shopify’s applicable privacy information is available at https://www.shopify.com/legal/privacy.

11. Reviews And Feedback

If you submit a review, photo, suggestion, or other feedback, you represent that you have the right to submit it and that it is accurate, lawful, and does not violate another person’s rights. You grant BetterNook a nonexclusive, worldwide, royalty-free license to use, reproduce, edit, publish, and display that feedback for operating and promoting the store.

You must disclose any compensation or incentive connected to a review. We may remove feedback that is unlawful, misleading, abusive, infringing, or otherwise violates these terms. We are not required to keep feedback confidential, pay for it, or respond to it unless separately agreed in writing.

12. Errors And Updates

Store information may occasionally contain typographical errors, inaccuracies, or omissions involving product descriptions, pricing, promotions, shipping charges, delivery estimates, or availability. We may correct errors or update information. If an error materially affects an order, we may contact you, correct the order with your agreement, or cancel and refund the affected portion.

13. Disclaimer Of Warranties

To the fullest extent permitted by law, the site and products are provided “as is” and “as available,” without warranties beyond those expressly stated or legally required. We do not guarantee that the site will always be uninterrupted, secure, or error-free.

Some jurisdictions do not allow certain warranty exclusions. In those jurisdictions, these exclusions apply only to the extent permitted by law. Nothing in these terms limits warranties or consumer rights that cannot legally be excluded.

14. Limitation Of Liability

To the fullest extent permitted by law, BetterNook and its service providers will not be liable for indirect, incidental, special, punitive, or consequential losses arising from use of the site or products. Where liability cannot be excluded, it will be limited only to the extent permitted by law.

Nothing in these terms excludes liability for fraud, willful misconduct, personal injury caused by negligence, or any other liability or consumer right that cannot legally be limited.

15. Indemnification

To the extent permitted by law, you agree to indemnify BetterNook and its service providers against third-party claims, losses, or reasonable costs arising from your unlawful use of the site, your material breach of these terms, or your violation of another party’s rights.

16. Termination

We may suspend or terminate access to the site when we reasonably determine that you have violated these terms, engaged in fraud or abuse, or threatened the security or operation of the store. Provisions that by their nature should survive termination will remain effective.

17. Severability And Waiver

If any provision of these terms is found unenforceable, the remaining provisions will remain in effect. A failure to enforce a provision is not a waiver of the right to enforce it later.

These Terms Of Service and the policies incorporated into them constitute the agreement governing your use of the store. They replace prior versions concerning the same subject.

18. Assignment

You may not assign your rights or obligations under these terms without our written consent. We may assign these terms as part of a transfer, reorganization, or change involving the store, subject to applicable law.

19. Governing Law

These terms are governed by the laws applicable in the State of Texas and the United States, without limiting mandatory consumer protections that apply in your location. Any dispute will be handled in a court with lawful jurisdiction.

20. Changes To These Terms

We may update these terms by posting a revised version on this page. Material changes will take effect on the date stated in the updated terms or as otherwise required by law. Changes do not reduce rights that already apply to completed purchases.

21. Contact Information

Questions about these Terms Of Service or an order can be submitted through the chat icon on our website.

BetterNook

Website: https://betternook.store

Location: Fort Worth, Texas, United States